Speed is one of our key strengths. For most last-minute or emergency needs, we can provide qualified staff within 24–48 hours. We maintain a dedicated 24/7 hotline so that you can request cover at any time – and get an immediate response. In fact, our clients often say we have “someone on standby” whenever they need it. Even for planned shortages, we work quickly: our average turnaround for temporary staffing is usually measured in hours, not days.

Whether it’s a sudden sickness or a gap over the weekend, JM Workforce Services prides itself on rapid mobilization of staff. You can trust us to act fast and keep your home fully staffed when every hour counts.

JM Workforce Services specializes in the East and West Midlands. We are based in Leicester and focus on supporting residential children’s homes throughout these regions. Our strong local presence means we understand the unique needs of Midlands homes. Our organization emphasizes that the homes we serve benefit from the top residential childcare staff available in the region due to our partnerships.

We operate 24/7: our team is available on call, 365 days a year. This ensures we can respond immediately to needs anywhere in our coverage area. Whether your home is in Leicester, Birmingham, Nottingham, or beyond, JM Workforce Services is ready to help.

Safeguarding is paramount in residential childcare. JM Workforce Services adheres to the highest compliance standards:

• Enhanced DBS & Vetting: Every staff member we place has an enhanced DBS check and full reference history. We also verify ID and employment history to satisfy regulatory requirements.
• Regulatory Compliance: We follow government and Ofsted guidance for using agency staff. We ensure you have proof of all required checks. For example, providers need to see clear DBS certificates and references; we supply those documents directly. You can always demonstrate to inspectors that we have carried out all necessary suitability checks.
• Safer Recruitment: JM Workforce Services maintains thorough recruitment records. In fact, clients note that our staff profiles clearly show all safer-recruitment evidence. Any gaps are addressed immediately.
• Ongoing Training: Staff refresh their knowledge regularly through mandatory training (e.g., safeguarding, first aid) and our in-house crisis intervention programs.

In summary, our processes ensure that every worker we send not only meets but often exceeds the industry’s safeguarding standards. This gives you confidence that JM Workforce Services staff are trustworthy and ready to work safely in your home.

Our staffing process is streamlined and client-focused, with clear steps to find the right workers for your home:

• Consultation: We start by understanding your home’s specific needs, shift patterns, and any regulatory requirements.
• Candidate Matching: We draw from our pre-screened pool of residential childcare workers and select those who fit your criteria. We provide you with detailed profiles (including qualifications, DBS, and references) of each candidate.
• Interviews & Onboarding: We can arrange interviews or introduce candidates via video call. Once you choose a candidate, we help coordinate their start date and provide any necessary handover support.
• Ongoing Support: After placement, we stay in touch to ensure the arrangement is working well. If there are any gaps or additional needs, our team is ready to step in.

Throughout this process, JM Workforce Services handles all compliance paperwork on your behalf. For example, we verify identities and provide enhanced DBS certificates and references so that you comply with Ofsted regulations. This makes the process smooth: you simply review the information we supply, and we take care of the rest.

All JM Workforce Services staff undergo comprehensive, specialist training before placement. This goes beyond basic requirements. In addition to mandatory children’s social care courses (safeguarding, first aid, behaviour management, etc.), our workers receive:

CPI Physical Intervention Training: Our certified CPI instructors teach the Nonviolent Crisis Intervention program, which emphasizes verbal de-escalation and only uses safer physical restraints as a last resort. This ensures staff can manage challenging behaviour in the safest way possible.
PACE Trauma-Informed Training: Staff are trained in the PACE model (Playfulness, Acceptance, Curiosity, Empathy) developed for caring for children with trauma. This evidence-based approach helps build trust and a sense of security with young people.
Ongoing Learning: We continually update training to meet sector changes. Clients can be confident that our staff not only hold all mandatory childcare qualifications but also have enhanced skills in crisis management and therapeutic care.

By investing in these advanced trainings, JM Workforce Services staff are better prepared to support your home’s needs and to keep children and colleagues safe.

Several key factors set JM Workforce Services apart. First, we are sector specialists – we focus exclusively on residential childcare. Our directors have decades of experience in children’s homes, so we deeply understand the regulations, culture, and challenges of this sector. This means we source and screen candidates who truly fit your setting and values.

Second, we deliver higher training standards. Unlike most agencies, we provide in-house crisis prevention and intervention training. We have two CPI-certified instructors on staff, so all our workers receive CPI Nonviolent Crisis Intervention training and safe physical restraint techniques. We also offer the PACE therapeutic approach (Playfulness, Acceptance, Curiosity, Empathy) to help staff build trust with traumatised children.

Third, our local presence in the East and West Midlands means we understand regional needs and can respond quickly. Competitors – especially national or general agencies – often lack this specialised training and regional expertise.

In short, JM Workforce Services combines deep sector knowledge with advanced training programs that few other agencies can match.

JM Workforce Services is a specialist recruitment agency for children’s residential care homes. We offer a comprehensive range of staffing solutions tailored to meet your specific needs. For example, we provide permanent placements (long-term childcare workers) as well as temporary and emergency cover (often arranged on 24–48 hour notice). We also offer specialist support workers with expertise in behavioural and emotional support for complex needs. In every case, our team carefully vets candidates to match your home’s requirements and to maintain continuity of care.

Permanent staffing: Long-term residential support workers to stabilize your team.
Temporary & Emergency cover: Short-term or last-minute staff (often available within 24–48 hours).
Specialist staff: Workers trained in behaviour management, trauma support and other specialisms.

These services are tailored to residential children’s homes in the Midlands. We handle everything from candidate sourcing to onboarding, ensuring the staff we place are ready to work from day one.