Residential Childcare Recruitment with Purpose
Welcome to JM Workforce Services, an established specialist social care workforce dedicated to supplying temporary workers to the residential childcare sector across England. Our mission is to ensure that every child receives the highest standard of care by matching them with devoted, safe and highly-trained staff.
Supplying Residential Childcare Workers across England
At JM Workforce Services, we offer comprehensive support across a wide spectrum of services, catering to various needs within the childcare sector. From Ofsted-regulated children’s homes and unregulated provisions to crisis intervention and supported accommodation, we ensure each residential home receives the tailored staffing solutions required to meet regulatory standards and provide exceptional care.
By working hand in hand with care providers and local authorities, we ensure alignment with their objectives, regulations, and standards. Our collaborative approach allows us to tailor our staffing solutions to meet the specific needs and preferences of each area, ensuring that every child receives the best possible care and support.
“80% of residential care workers report high job satisfaction, feeling their work positively impacts children’s lives.”
Source: Department for Education (DfE)
“Over 30,000 staff employed in the UK residential childcare sector, providing essential care for children with complex needs.”
Source: Ofsted
“50% of residential childcare facilities use recruitment agencies to fill temporary roles, ensuring consistent staffing and care quality.”
Source: British Association of
Social Workers (BASW)
“Recruitment agencies help reduce staff turnover in residential childcare by 30%, contributing to more stable and supportive environments.”
Source: Association of Directors of
Children’s Services (ADCS)
Why we aren’t your typical childcare agency
What truly sets us apart from other childcare agencies is the depth of experience and expertise within our leadership team. With years spent working hands-on in the residential sector, we’ve gained a real understanding of the ins and outs of providing care in these settings.
This means we know exactly what practitioners and, most importantly, the children need. We’re not just about ticking boxes; we’re about making sure every child gets the support and nurturing they deserve. So, when you work with us, you’re not just working with a childcare agency—you’re getting a workforce that genuinely cares about making a positive difference in every child’s life.
Testimonials
We have worked with JM Workforce for a little under two years now , and they are our go-to provider of support staff. JM have been professional in arranging staff and addressing any concerns that may have arisen along the way.
My company uses JM workforce service and they are always helpful and supportive and always manage to cover shifts at short notice. We have used a lot of their agency workers and they are always committed, passionate and hard working.
Frequently Asked Questions
Speed is one of our key strengths. For most last-minute or emergency needs, we can provide trained and compliant staff within 2 hours. We maintain a dedicated 24/7 on-call number so you can request cover at any time and receive an immediate response. In fact, our clients often say we have “someone on standby” whenever they need it. Even for planned shortages, we work quickly: our average turnaround for temporary staffing is usually measured in hours, not days.
Whether it’s a sudden sickness or a gap over the weekend, JM Workforce Services prides itself on the rapid mobilisation of staff. You can trust us to act fast and keep your home fully staffed when every hour counts.
JM Workforce Services specialises in the East and West Midlands. We are based in Leicester and focus on supporting residential children’s homes throughout these regions. Our strong local presence means we understand the unique needs of Midlands homes. Our organization emphasizes that the homes we serve benefit from the top residential childcare staff available in the region due to our partnerships.
We operate 24/7: our team is available on call, 365 days a year. This ensures we can respond immediately to needs anywhere in our coverage area. Whether your home is in Leicester, Birmingham, Nottingham, or beyond, JM Workforce Services is ready to help.
Safeguarding is paramount in residential childcare and is central to everything we do at JM Workforce Services. All members of our workforce are fully cleared, vetted, and compliant, meeting and in many areas exceeding the requirements set out in Schedule 2 of the Children’s Homes Regulations 2015.
All members of our recruitment team are trained in Safer Recruitment. Every staff profile is audited and approved by the recruitment manager before being cleared to work. Our robust recruitment and compliance processes ensure all workers are thoroughly checked, suitably trained, and regularly reviewed, giving homes confidence that children and young people are supported by safe, reliable, and competent staff at all times.
In summary, our processes ensure that every worker we send not only meets but often exceeds the industry’s safeguarding standards. This gives you confidence that JM Workforce Services staff are trustworthy and ready to work safely in your home.
Our staffing process is streamlined and client-focused, with clear steps to find the right workers for your home:
- Consultation: We start by understanding your home’s specific needs, shift patterns, and any regulatory requirements.
- Candidate Matching: We draw from our pre-screened pool of residential childcare workers and select those who fit your criteria. We provide you with detailed profiles (including qualifications, DBS, and references) of each candidate.
- Ongoing Support: After placement, we stay in touch to ensure the arrangement is working well. If there are any gaps or additional needs, our team is ready to step in.
Throughout this process, JM Workforce Services handles all compliance paperwork on your behalf. For example, we verify identities and provide enhanced DBS certificates and references so that you comply with Ofsted regulations. This makes the process smooth: you simply review the information we supply, and we take care of the rest.
All staff must complete a minimum of 15 mandatory training courses through TrainingHub before being cleared to work. These include core subjects such as Safeguarding Children, Food Hygiene, COSHH, Medication Administration, and other essential areas required for residential childcare.
In addition, supported by our in-house training manager, we regularly upskill staff through CPI Physical Intervention and De-escalation training, as well as PACE. This ensures staff are able to work therapeutically with children and young people, while also being fully prepared to manage and respond safely to risk and challenging behaviours.
Several key factors set JM Workforce Services apart. First, we are sector specialists – we focus exclusively on residential childcare. Our directors have decades of experience in children’s homes, so we deeply understand the regulations, culture, and challenges of this sector. This means we source and screen candidates who truly fit your setting and values.
Second, we deliver higher training standards. Unlike most agencies, we provide in-house crisis prevention and intervention training. We have two CPI-certified instructors on staff, so all our workers receive CPI Nonviolent Crisis Intervention training and safe physical restraint techniques. We also offer the PACE therapeutic approach (Playfulness, Acceptance, Curiosity, Empathy) to help staff build trust with traumatised children.
Third, our local presence in the East and West Midlands means we understand regional needs and can respond quickly. Competitors – especially national or general agencies – often lack this specialised training and regional expertise.
In short, JM Workforce Services combines deep sector knowledge with advanced training programs that few other agencies can match.
JM Workforce Services is a specialist recruitment agency for children’s residential care homes. We offer a comprehensive range of staffing solutions tailored to meet your specific needs. For example, we provide permanent placements (long-term childcare workers) as well as temporary and emergency cover (often arranged on 2-4 hour notice). We also offer specialist support workers with expertise in behavioural and emotional support for complex needs. In every case, our team carefully vets candidates to match your home’s requirements and to maintain continuity of care.
Permanent staffing: Long-term residential support workers to stabilize your team.
Temporary & Emergency cover: Short-term or last-minute staff (often available within 2-4 hours).
Specialist staff: Workers trained in behaviour management, trauma support and other specialisms.
These services are tailored to residential children’s homes in the Midlands. We handle everything from candidate sourcing to onboarding, ensuring the staff we place are ready to work from day one.
Get in touch with us
If you have any questions or are interested in our services, please don’t hesitate to reach out. We are always happy to help you in any way we can; our workforce is here for you.
